At StinaFace, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we gladly accept returns within 14 days of delivery.

Return Process:

1. Initiate Your Return: To initiate a return, please contact our customer service team at info@stinaface.com within 14 days of receiving your order. Please include your order number and the reason for your return in your email.

2. Return Shipping: Customers are responsible for return shipping costs. We offer a flat rate return shipping fee of $8.00, which will be deducted from your refund.

3. Restocking Fee: Please note that a 5% restocking fee will be applied to all returns. This fee will be deducted from your refund total.

4. Return Condition: Returned items must be in their original condition, unopened, and unused, with all packaging intact.

5. Refund Processing: Once your return is received and inspected, we will process your refund to the original method of payment within 5-7 business days.

Exchanges: Unfortunately, we do not offer exchanges at this time. If you would like a different product, simply return the original item(s) for a refund and place a new order.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately at info@stinaface.com, and we will make it right!

Questions or Concerns: If you have any questions or concerns about our return policy, please don't hesitate to reach out to our friendly customer service team at support@stinaface.com. We're here to help!

Thank you for choosing StinaFace. We appreciate your support and hope you love your StinaFace products!